Cancellation policy
Subscription Cancellation Policy
Last updated: 20 September 2026
OLSIRA offers optional recurring deliveries of RESET 01 — Scalp Exfoliating Serum, 30 ml.
Subscription Options
Every 8 weeks: One bottle for $35.99 USD per recurring order, including free standard US shipping.
Every 4 weeks: One bottle for $33.99 USD per recurring order, including free standard US shipping.
Applicable taxes, if any, are displayed at checkout.
Automatic Renewal
By purchasing a subscription, you authorise OLSIRA to charge your selected payment method automatically at your chosen interval until you cancel.
There is no minimum number of deliveries or minimum subscription commitment.
Cancelling Your Subscription
You may cancel your subscription at any time without a cancellation fee.
To cancel, sign in to your OLSIRA customer account, open the Subscriptions section, select your active subscription and follow the cancellation instructions.
Alternatively, email olsira.store@gmail.com to request cancellation.
Cancellation prevents future subscription renewals. It does not automatically cancel or refund an order that has already been processed.
Managing Your Subscription
You can access subscription management through your customer account or the
Manage your subscription link provided after a subscription purchase.
Available management options may include pausing your subscription, skipping a delivery and updating your payment or delivery details.
Upcoming Payments
Your next payment date and recurring price are associated with your selected subscription schedule.
Please make any changes before your next scheduled payment. If you need assistance with an upcoming renewal, contact us as soon as possible.
Orders Already Processed
If a renewal payment has already been collected, contact olsira.store@gmail.com as soon as possible.
Whether the order can be cancelled depends on its fulfilment status and your applicable consumer rights.
Please refer to our Return and Refund Policy for further information.
Changes to Subscription Terms
If we change subscription pricing or other material terms, we will provide any notice and obtain any consent required by applicable law.
Contact Us
OLSIRA
olsira.store@gmail.com